From: Josh Rafofsky <joshr@mac.com>
Date: Sun, 26 Dec 2004 17:51:46 -0800
To: Craig Sherman <csherman@mac.com>, Scott Rose <s@scottworld.com>
Subject: Xbox Live / Microsoft WARNING!
As most of you know, Xbox Live auto-renews you when your subscription ends. I got bitten last year when they auto-renewed me for $50 even though (A) I rarely have time to play and (B) I had a gift card for an annual subscription ready to go, should I decide renew. So this year I didn't want to miss out and get auto-renewed.
A few days before my subscription ended I entered in my gift card's renewal code, and it went through. It didn't extend my subscription by a year though. It simply starts a new year from the date you enter the code. Period.
So what this means is, if you enter in a gift card renewal in the 6th month of an annual subscription, you won't have 18 months until the next renewal ... you'll only have 12 months and you will have cancelled out your remaining 6 months on the initial subscription.
Since I was able to get a few annual subscription cards for $15 or so, this is something to be aware of. Time your renewals with these cards as close to your expiration date as possible.
Quite frankly I was surprised by this practice, but then I remembered this was Microsoft we're talking about.
------ End of Forwarded Message
This tends to be the way MS customers talk about the company.




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